Senior Document Services Specialist

Johnson Stokes & Master (JSM) is a pre-eminent law firm in Hong Kong with representative offices in Beijing and Shanghai and a Beijing IP agency which handles trademark registration matters in Mainland China. JSM advises clients on the full spectrum of legal issues arising on the most complex deals and disputes in and from Hong Kong and Mainland China.

We are proud to foster a diverse, supportive and inclusive work environment where every individual has the opportunity to succeed and thrive.  We invest in the development of our people through learning and growth opportunities, ensuring that both the individual and the firm benefit from their success.

Diversity, equity and inclusion are integral to our culture at JSM, and we hold our people accountable for creating a workplace that supports and values every individual.

• Provide document production and specialisation support to all JSM offices
• Manage various document production tasks, including editing, fresh typing, document comparison, document formatting, document pagination, infographics, and converting numbers into charts/tables, OCR, perform CD/DVD/USB burning, document packaging, electronic filing, scanning and bulk printing
• Oversee the processing of real estate documents to ensure accuracy and compliance
• Facilitate clear and concise handover of tasks between dayshift and nightshift to ensure continuity
• Coordinate daily tasks and maintain good relationship with all stakeholders to promote collaboration
• Bring in market best practice to enhance the firm's operations and service delivery
• Provide ongoing training to staff, focusing on both soft and hard skills to enhance team competency
• Flexible to work afternoon/night and weekend shifts, including overtime on weekdays, weekends, or public holidays as needed
• Flexible to work in different locations as required
• Establish and maintain knowledge transfer, key role succession, and retention plans
• Execute other tasks as assigned 

• Form 5 or above with a minimum of 8 years of relevant experience in a sizeable company is preferred
• Strong literate skills in MS Office, with excellent command in PC operations, Word, Excel, PowerPoint, and Chinese Word Processing
• Good verbal and written communication skills in both English and Chinese (including Putonghua)
• Strong interpersonal & presentation skills, good analytical and problem-solving skills
• Fast and accurate typing skills in both English and Chinese
• Attentive to details with proven ability to produce accurate work and meet tight deadlines
• Able to escalate issues to line managers when necessary
• A self-motivated, pro-active and enthusiastic good team player

Should you require any reasonable adjustments to be made for you during the recruitment process please do not hesitate to contact a member of the JSM recruitment team.